UPDATE (7:05 p.m.): The video-game-themed Movie Theatre in downtown Seattle has shut down after complaints from a former customer who said she couldn’t use her phone to download movies from the app.

The Seattle Times reports that the video-gamery-themed theater was originally built in 1892 by the brothers-in-law of George and Edward Baker.

The movie-toy store closed on Sunday after complaints by a customer who used her cellphone to download video-games like The Sims.

The Seattle Times says the store’s owner, David Hargis, said in a statement that customers who wanted to download games could buy a license to the game and that it was the company’s policy to allow customers to download any game they wanted.

Hargis told the Times that the customers complaint is a misunderstanding and that they want to support local businesses.

“We are working with the Seattle Police Department to determine the root cause of this issue, and we are confident that they will take this matter seriously,” he said.

“We are also working with Amazon to determine a solution for the customers who have purchased the games through our website.”

Hargas told the paper that the company has no plans to close the store, but that customers with any questions about the issue should contact the store at 206-362-0011.